Archive for the ‘You have to love customers’ Category

You built the site – why isn’t it top of the search engines?

“When we asked a professional to build the website, we thought the sales would pay for the website in weeks.” Yes, that is the email that I have just had. A customer is upset that their 3 month old website has not yet paid for itself through sales. How are they marketing it? Not at [...]

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I found this image I want to use on Google Images

No, no, no! Some people, sorry a lot of people, assume that because they found an image on the Google Images search that they are free to use it however and whenever they like. Copy it and display it on your website or whatever. Make new creations from it. Have you ever seen that statement [...]

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You’re a designer, can’t you change the picture

This one usually follows the provision of an unsuitably shaped photograph for a slot on a website. Once or twice the request has been to remove something, or someone, from the picture. That I can handle. However… Look at the shape of your photo and the space for it on the website. If the space [...]

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But you’re the web designer, I’m looking to you for guidance…

Or words to that effect… It is usually a statement spoken somewhere between threat and a total put down in your skills. “You build websites, therefore you should be able to use this tool else you aren’t a proper website designer!”. Yes, there are many tools I can use and should use. But this statement [...]

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